The Shaikh Hamad bin Khalifa Al Thani Chair in Geographic Information Systems and the Shaikh Isa bin Salman Al Khalifa Academic Chair in Technology Management, both hosted by the College of Education, Administrative and Technical Sciences at Arabian Gulf University (AGU), welcomed Mr Mohamed Al Khuzaei, a renowned technology and strategy expert and Regional Director of Solution Consulting at ServiceNow. Mr Al Khuzaei delivered an insightful lecture on the latest trends in digital transformation and the pivotal role of AI in the strategic evolution of technologies in government operations.

He discussed strategies for leveraging AI technologies to enhance government and institutional management, streamline decision-making, and adapt to rapid digital transformation. He detailed how to strategically select, acquire, and implement technologies to develop intelligent, data-driven operational models. Additionally, he shared practical applications of AI in areas such as recruitment, data management, employee evaluation, future workforce planning, and its expanding influence in reshaping public sector work environments.

The lecture was attended by several government officials, public sector executives, institutional directors, and researchers interested in digital transformation, all eager to deepen their understanding of AI as a strategic tool for sustainable institutional development. Attendees gained valuable insights into how large-scale digital transformation can support government entities and institutions in transitioning from traditional, fragmented systems to smart, AI-powered operating models.

It is worth noting that Mr Al Khuzaei is a specialist in AI-powered business management and platform-based transformation. His experience spans multiple public sectors with a focus on aligning emerging technologies with measurable business outcomes, developing the workforce, and fostering long-term organisational flexibility.

This initiative falls within the university’s efforts to strengthen academic and technical collaboration between research chairs and graduate students by providing a platform for the exchange of expertise and knowledge on the latest advancements in AI and digital transformation in the government sector.